Helpbot Ops Control Center

Step 1 • Live Now

Your AI support widget is ready

We've loaded sample knowledge so you can see it in action. Customize the voice and appearance below—changes update instantly.

Live Preview Try asking: "What's your refund policy?"

⏳

Loading preview...

Check console for details

Customize

Changes save automatically and update the preview in real-time.

Guardrails

Control liability caps and escalation channels for each intent.

Connectors

Route notifications and sync data with your existing stack.

Email forwarding Enable email intake Inbound address

Status Disconnected

Forward emails to —

Security token —

Use the security token when configuring your mail forwarder so Helpbot can trust inbound messages.

Zendesk Sync drafts to Zendesk Subdomain

Status Disconnected

Intercom Send responses to Intercom inboxes Access token (optional)

Status Disconnected

Slack alerts Post escalations to Slack Incoming webhook URL Channel (optional)

Status Disconnected

WhatsApp Enable WhatsApp inbox Phone number

Status Disconnected

Step 2 • Optional

Add your knowledge sources

We've loaded a sample knowledge pack to get you started. Add your own docs, or skip this and customize later.

Sample knowledge pack loaded

5 common support scenarios ready to test

+ Add your own knowledge source

Link a webpage or doc

We fetch the content, summarize it, and keep a snapshot for the assistant.

Upload a file

Drop PDFs, Word docs, FAQs, or text files. We store them in Cloudflare R2 automatically.

Step 3 • Ready to Launch

Deploy your widget

Copy the embed code below and paste it into your website. Then monitor performance from the ops console.

Embed Code

Add this snippet to your site's footer or help center:

Quick Stats

5

Knowledge sources

Assist

Current mode

Ready

Widget status

Next Steps

📊

Monitor performance

Track tickets resolved, CSAT, and cost savings

👥

Invite your team

Share access with agents and managers

🎯

Tune guardrails

Adjust automation rules and approval flows

Team access

Invite agents, set roles, and manage workspace access.

Member	Role	Status	Last active	Actions

No teammates yet. Invite colleagues to collaborate.

Your AI support widget is ready

Customize

Guardrails

Add a new guardrail

Connectors

Add your knowledge sources

Link a webpage or doc

Upload a file

Deploy your widget

Embed Code

Quick Stats

Next Steps

Team access

Inbox

Select a conversation

Super Admin

Organizations

Users