Transparent plans that scale with automation, not headcount.
Choose the tier that matches your automation ambitions. Every plan includes guardrails, audit logs, and human-in-loop controls.
Outcome guarantees
Deflection commitment rebates your subscription if agreed automation rates are not met.
Plan overview
Starter
Perfect for ops teams evaluating AI support.
- 1 inbox, 2 seats
- 100 AI messages monthly
- Weekly insight sampler
- Watermarked widget
Operations
Designed for scaling teams who need visibility.
- 5 seats, 3k AI messages
- Workflow lite builder
- SLA alerts and exec dashboards
- Custom branding
Scale
Governed automation for complex, global operations.
- 25 seats, 20k AI messages
- Liability caps and approval routing
- Stripe/Shopify actions
- SSO, audit log, partner sandbox
Plan comparison
| Capability | Starter | Operations | Scale |
|---|---|---|---|
| Assist mode | ✔ | ✔ | ✔ |
| Auto-resolve | — | Up to 3 intents | Unlimited |
| Workflow builder | — | Lite | Advanced with approvals |
| Compliance toolkit | Watermarking | Redaction + retention controls | Region binding + audit exports |
| Support | Email-only | Chat & quarterly reviews | Dedicated manager & runbooks |
FAQ
What happens if we exceed message limits?
We automatically move you into burst packs with pro-rated pricing and notify finance and ops leads.
Do you offer annual terms?
Yes. Annual commitments include discounted automation add-ons and co-authored rollout plans.
Can we self-host knowledge?
Bring-your-own storage is supported on Scale. We fetch via signed URLs without persisting raw files.
How do outcome rebates work?
We co-define automation goals. If deflection misses the threshold for two consecutive months, we rebate 25% of fees.